1. Acceptance
By using PawwHub you agree to these Terms. PawwHub (Pty) Ltd is registered in South Africa (Reg Nr: 2025/125156/07). These Terms are governed by South African law.
2. Platform
PawwHub is an online directory and community platform. We do not provide pet services directly and are a platform intermediary only.
3. Eligibility
You must be 18+ to register. All information provided must be accurate. We reserve the right to terminate accounts that violate these Terms.
4. Subscriptions & Billing
Plans are billed monthly in your local currency. First payment is due immediately on sign-up. Prices are inclusive of applicable local taxes where required. PawwHub reserves the right to adjust pricing with 30 days' notice. Event listings are a once-off fee; Pro subscribers receive unlimited listings. Subscribers authorise recurring charges until cancellation.
5. Cancellation
Cancel anytime via your dashboard. Cancellation takes effect at end of the current billing period. No partial refunds for unused days except where required by local consumer protection law.
6. Listing Approval
All listings are subject to review. PawwHub reserves the right to reject or remove listings that violate these Terms or Community Guidelines.
7. User Conduct
You agree not to post false information, impersonate others, use the Platform unlawfully, or violate any applicable local or international law. PawwHub has a zero-tolerance policy for animal cruelty content.
8. Data Protection
PawwHub complies with POPIA (Act No. 4 of 2013) and the Consumer Protection Act No. 68 of 2008. See our Privacy Policy for full details.
9. Liability
To the maximum extent permitted by local law, PawwHub shall not be liable for indirect, incidental, or consequential loss arising from use of the Platform or interactions with service providers.
10. Disputes
Disputes shall be subject to good-faith negotiation, then mediation, then the jurisdiction of the South African courts (Gauteng Division, Johannesburg).
11. Contact
legal@pawwhub.co.za · PawwHub (Pty) Ltd · Reg Nr: 2025/125156/07 · South Africa